Contact

Our specialised support team is available to assist you with questions and concerns regarding Hawk Credpeak reliably and competently. Whether you need information, are already registered or use the platform – we take personal care so you always feel well supported.

How to contact us

We help you quickly and accurately with all matters relating to your account and the use of Hawk Credpeak. The team operates Monday to Friday during business hours (CET) and handles priority enquiries. Typical areas in which we assist you:

• Account opening and verification as well as full account management (incl. profile and risk settings)
• Technical support for platform use, the app or errors
• Questions about deposits, withdrawals, processing times and supported payment methods
• Detailed information on features, strategies, AI algorithms and available trading tools
• Feedback, ideas and improvement suggestions for the further development of the platform
• Support for all other concerns – from general questions to individual needs

Register

Use the secure contact form below. Fill in all relevant fields so we can process your enquiry accurately and quickly. You will usually receive a response within 24 hours on business days – often sooner. For urgent technical issues, a live chat (weekdays 9am–6pm) is available.

Contact information

Email: [email protected]

Address: Suite 8, 120 Collins Street, Melbourne VIC 3000, Australia

Our goal is to make your experience with Hawk Credpeak as pleasant, smooth and successful as possible. Therefore we value clear communication, transparency and solution-oriented support. You can contact us via the form, by email or – in selected cases – by phone. Your satisfaction and security are our priorities.